Effective Date: 1st April 2025
Last updated: 7th June 2025
Welcome to MyMarketr.io. These Terms of Service (“Terms”) govern your access to and use of our platform, services, and applications (collectively, the “Services”). By using our Services, you agree to these Terms and to our Privacy Policy.
If you’re using MyMarketr.io on behalf of an organisation, you confirm you have the authority to bind it to these Terms.
1. Who Can Use MyMarketr.io
You must be at least 16 years old and legally able to enter into a binding agreement to use our Services. If you’re accessing the platform on behalf of a company, you represent that you have authority to bind that company to these Terms.
2. Account Registration
To access most features of MyMarketr.io, you need to create an account. You agree to:
- Provide accurate and current information,
- Keep your login credentials secure,
- Not share your account with others,
- Take full responsibility for activity under your account.
We reserve the right to suspend or terminate accounts that contain false information or show signs of misuse.
3. Subscriptions, Payments & Pricing
Early Adopter Program
We offer a limited Early Adopter Program: the first 100 users pay £99 + VAT per month for life. This includes 500 monthly credits to use across our platform features.
Payment & Auto-Renewal
Payments are processed via Stripe. By subscribing, you authorize recurring billing unless canceled before your next billing cycle. Subscription plans auto-renew monthly.
Overdue Payments
If your payment fails, access to the platform may be suspended until payment is made. MyMarketr.io is not liable for any loss due to payment failure.
Pricing Changes
We may change pricing with advance notice. Continued use after the new pricing takes effect constitutes agreement.
4. Credits & Usage
Monthly Credits
All subscription plans include a monthly credit allowance. These are generous by design but capped to prevent abuse.
- Credits do not roll over unless explicitly stated.
- Credits are non-transferable and hold no cash value.
Additional Credits
You may purchase top-up credits at rates we determine. We reserve the right to revise credit pricing at any time.
Usage Monitoring
We monitor platform usage to ensure fair access and prevent system abuse. Abuse may result in account suspension.
5. User Content & Intellectual Property
Your Rights
You own all content you create using MyMarketr.io.
Our License
By using our Services, you grant us a non-exclusive, royalty-free license to use your content solely to:
- Deliver Services to you,
- Improve platform functionality,
- Train personalised project models (not global ones),
- Comply with legal obligations.
We will not publish your content or use it for marketing without your explicit permission.
6. AI Training and Automation
MyMarketr.io uses AI to power many of its features. Data you enter may be used to:
- Improve platform intelligence (in anonymised and aggregated form)
- Train project-specific models.
- Improve platform intelligence (in anonymised and aggregated form that does not include data obtained from Google APIs)
- Train project-specific models that never mix Google-sourced data between customers.
You may request to opt out of training by contacting support. However, doing so may limit some personalised features.
- Limited-Use carve-out.
- Data obtained from Google APIs is excluded from any training or aggregation that would benefit other users, in accordance with the Google API Services User Data Policy (Limited Use).
7. Acceptable Use Policy
You agree not to:
- Use our platform for illegal or deceptive purposes,
- Upload or generate content that’s obscene, abusive, defamatory, or otherwise harmful,
- Scrape, reverse-engineer, or repackage our platform,
- Share or resell AI-generated outputs commercially without modification,
- Disrespect our team, community, or platform integrity.
Violations may result in immediate suspension or termination of your account.
8. Beta Features & MyMarketr Labs
You may gain access to experimental features through MyMarketr Labs. These tools are early-stage and:
- May contain bugs,
- May change or disappear without notice,
- Are offered “as is” with no guarantees.
Use Labs features at your own discretion.
9. Termination of Access
You Can Cancel Anytime
To cancel, contact support or manage it through your account dashboard. Your access remains active until the end of your current billing cycle.
We Can Suspend or Terminate
We may suspend or terminate your access:
- If you violate these Terms,
- For misuse, abuse, or system interference,
- If required by law.
Post-Termination
After termination:
- Your access ends immediately,
- We do not guarantee data retrieval or export,
- Outstanding balances remain due.
10. Refund Policy
We want happy users. If you’re not satisfied, contact us within 14 days of your charge. Refunds will be reviewed on a case-by-case basis.
We typically do not issue refunds if:
- You’ve used more than 25% of your monthly credits,
- You’ve violated these Terms,
- You request a refund well after the billing date.
11. Disclaimers
MyMarketr.io is provided “as is” and “as available.”
We make no guarantees about:
- Marketing performance or customer acquisition,
- Accuracy or suitability of AI-generated content,
- Platform uptime or error-free operation.
We encourage you to review and edit all AI-generated content before publishing.
12. Limitation of Liability
To the fullest extent allowed by law:
- We are not liable for indirect, special, incidental, or consequential damages.
- Our total liability is limited to the amount you paid in the last 6 months, or £100, whichever is lower.
Some jurisdictions may not allow this limitation—if that applies to you, our liability is limited to the extent permitted by law.
13. Modifications to These Terms
We may revise these Terms from time to time. If the changes are significant, we’ll notify you via email or in-app.
If you continue using MyMarketr.io after changes take effect, you agree to the new Terms. If not, you must stop using the platform.
14. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be handled in the courts of England and Wales.
15. Third-Party Services
MyMarketr.io may integrate with services like YouTube, Meta, or Google. Their terms apply when using those integrations. We’re not responsible for third-party systems or data they provide.
16. Marketing & Publicity
With your explicit consent, we may showcase your success story, testimonial, or logo on our website or marketing materials.
You can withdraw this permission at any time by contacting us.
17. Force Majeure
We are not liable for delays or failures due to events beyond our control, such as natural disasters, wars, power outages, or internet failures.
18. Contact Us
📧 Email: hello@mymarketr.io
🏢 Company Number: 16115929
📍 Registered in England & Wales